What Customer Workarounds Can Reveal About Your Business Model
How people actually access, use, and pay for your products or services can point you toward untapped potential.
Donna Henrike BohrerKarolin FrankenbergerJoakim WincentGetting Buy-In for Your Next Big Idea
A conversation about practical strategies for influencing upward and navigating resistance without losing momentum.
wide-hbr-on-leadership-24Surprising Ways to Reduce Turnover in High-Pressure, High-Skill Jobs
A study of ICU nurses over more than two years reveals how hospitals may be misreading the retention problem.
Diwas KChttps://hbr.org/resources/images/article_assets/2026/05/11-diwas-kc.jpgBlair L. Liuhttps://hbr.org/resources/images/article_assets/2026/05/110-blair-liu.jpgBradley R. Staatshttps://hbr.org/resources/images/article_assets/2014/08/110-Bradley_Staats.jpgMichael P. Fundorahttps://hbr.org/resources/images/article_assets/2026/05/110-michael-fundora.jpg“Listen for the Silence”: Insights from a Long-Serving CEO
The Fortune 250’s longest-serving CEO, Dan Amos, shares the leadership lessons that he’s learned at the helm of Aflac for 36 years.
Adi Ignatiushttps://hbr.org/resources/images/article_assets/2025/08/110-adi-ignatius.jpgSupporting Your Employees’ Career Growth When Everyone Is Overwhelmed
Teams facing constant pressure still need opportunities to build new skills, experiment, and prepare for what’s next.
Rebecca KnightWhat Really Gets in the Way of Change
In the May 18, 2026, edition of The Insider, managing editor Gretchen Gavett highlights the traps that quietly undermine senior leaders.
Gretchen Gavetthttps://hbr.org/resources/images/article_assets/2013/09/110-Gretchen_Gavett.jpgNewsletter_TheInsider_featureHow Stronger Privacy Laws Convinced Consumers to Share More Data
An analysis of 16,000 U.S. customers in California and Virginia shows how further disclosures and permissions can actually reassure customers.
Jay FitzgeraldHow to Break Free of Negative Thought Spirals
A conversation with journalist Donna Jackson Nakazawa about a common behavior that holds us back.
wide-ideacast_25A Breakthrough Board Presentation Can Win You the CEO Job
How to nail the most important interview of your career.
Pete Weissmanhttps://hbr.org/resources/images/article_assets/2026/05/110-pete-weissman.jpgThe Keys to Succeeding Under a New Manager
Leadership transitions offer a rare clean slate—if you’re intentional about creating a good impression.
Dina Denham Smithhttps://hbr.org/resources/images/article_assets/2021/04/110-dina-smith.jpgDo You Recognize Burnout in Your Organization?
Burnout isn’t a personal failing. It’s a structural problem that leaders must solve.
Adi Ignatiushttps://hbr.org/resources/images/article_assets/2025/08/110-adi-ignatius.jpgShould Your Subscription Business Use Auto-Renew?
Be intentional about one of your most powerful strategic levers.
Klaus M. MillerZ. John ZhangGen AI Could Fix Performance Reviews—or Make Them Even Worse
Many managers now use AI to polish performance-review narratives about employees. The bigger opportunity is to use it to highlight what makes them exceptional.
Chrysanthos Dellarocashttps://hbr.org/resources/images/article_assets/2022/12/110-chrysanthos-dellarocas.jpgWhat Operating Rooms Can Teach Leaders About Team Design
Organizations often deploy new tools when what they really need is a better way to structure collaboration.
Antonio García Romerohttps://hbr.org/resources/images/article_assets/2026/05/110-antonio-garcia-romero.jpgMarco Casertahttps://hbr.org/resources/images/article_assets/2026/05/110-marco-caserta.jpgWhat Global Companies Lose When Decision-Making Revolves Around Headquarters
Research reveals two organizational strategies that consistently reduce the power imbalance between HQ and everyone else.
David Livermorehttps://hbr.org/resources/images/article_assets/2016/05/110-david-livermore.jpgRedefining What Efficiency Means in the Age of AI
A conversation with neuroscientist Mithu Storoni about training our brains to work more effectively with AI.
wide-hbr-on-leadership-24It’s Hard to Use AI as a Team. These 3 Practices Can Help.
How to overcome the awkward pitfalls of incorporating it into meetings.
Gabriele Rosanihttps://hbr.org/resources/images/article_assets/2014/09/110-gabriele-rosani.jpgElisa Farrihttps://hbr.org/resources/images/article_assets/2014/09/110-elisa-farri.jpgDaniel Trabucchihttps://hbr.org/resources/images/article_assets/2026/04/110-daniel-trabucchi.jpgTommaso Buganzahttps://hbr.org/resources/images/article_assets/2026/04/110-tommaso-buganza.jpgAre You Meeting the Needs of the People You Lead?
The best leaders are not necessarily more charismatic or authentic. They are more attuned to what employees need, and when.
Mark van VugtXiaotian ShengWendy AndrewsBeware the Agentic Convergence Trap
When companies use the same AI tools to inform strategy, competitive advantages erode.
Patrick van EschYuanyuan Gina CuiJ. Stewart BlackShould You Treat AI Like a Teammate?
In the May 11, 2026, edition of The Insider, managing editor Gretchen Gavett highlights a recent story about treating AI agents as coworkers, the results of the latest Insider Insights survey, and more.
Gretchen Gavetthttps://hbr.org/resources/images/article_assets/2013/09/110-Gretchen_Gavett.jpgNewsletter_TheInsider_feature