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When the CEO Becomes the Brand

Tue, 04/21/2026 - 15:05

Your company’s leader has become a political lightning rod. Now what?

Elie Ofekhttps://hbr.org/resources/images/article_assets/2010/07/110-elie-ofek.jpgBryan K. Orme

When Apologizing to Customers Hurts More Than It Helps

Mon, 04/20/2026 - 15:15

New research finds that it can quietly damage customer loyalty.

Mason R. JenkinsMary SteffelPaul W. Fombelle

Leaders, Treat Resistance to Change as Valuable Data

Mon, 04/20/2026 - 15:05

Don’t dismiss it as kneejerk pushback.

Ron Caruccihttps://hbr.org/resources/images/article_assets/2015/10/Carucci-Headshot.jpg

The AI Leadership Imperative

Fri, 04/17/2026 - 15:25

Companies that successfully integrate AI will prioritize leading human-centric transformation.

Adi Ignatiushttps://hbr.org/resources/images/article_assets/2025/08/110-adi-ignatius.jpg

Research: What China’s AI Agents Reveal About the Future of Commerce

Fri, 04/17/2026 - 15:15

As AI starts making purchasing decisions for people, companies must compete to be selected by agents, not just noticed by customers.

Mark J. Greevenhttps://hbr.org/resources/images/article_assets/2020/04/110-mark-greeven.jpgFabrice BeaulieuWei Wei

5 Questions Leaders Should Ask Before Turning to Fractional Work

Fri, 04/17/2026 - 15:05

It can offer diversified income streams, more autonomy, and improved work-life balance.

Joy Batrahttps://hbr.org/resources/images/article_assets/2026/04/110-joy-batra.jpgDorie Clarkhttps://hbr.org/resources/images/article_assets/2010/11/110-Dorie_Clark.jpg

When Your Ambition Starts to Exhaust You

Thu, 04/16/2026 - 15:15

Five questions to help you recalibrate.

Rebecca Knight

Scaling a Business Beyond the Family Playbook

Wed, 04/15/2026 - 21:25

A conversation with HBS senior lecturer Henry McGee and CEO Jessica Johnson-Cope about the challenges that come with expanding a multigenerational business in new directions.

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When Creating an AI Strategy, Don’t Overlook Employee Perception

Wed, 04/15/2026 - 16:36

Automation and augmentation send very different messages to the people on the front line.

Jan-Emmanuel De Nevehttps://hbr.org/resources/images/article_assets/2015/12/110-jan-emmanuel-de-neve.jpgJeffrey T. Hancockhttps://hbr.org/resources/images/article_assets/2025/09/110-jeff-hancock.jpgKate Niederhofferhttps://hbr.org/resources/images/article_assets/2025/09/110-kate-niederhoffer.jpg

Why Leaders Need “Power Skills”

Wed, 04/15/2026 - 15:15

And three ways to develop them.

Ruth Gotianhttps://hbr.org/resources/images/article_assets/2020/06/110-Ruth-Gotian.jpeg

Should You Develop Your Leadership Strengths—or Fix Your Weaknesses?

Wed, 04/15/2026 - 15:05

Answer four questions to diagnose your development needs.

Shannon Anderson-Finchhttps://hbr.org/resources/images/article_assets/2026/04/110-shannon-anderson-finch.jpgKonrad Lennigerhttps://hbr.org/resources/images/article_assets/2026/04/110-konrad-lenniger.jpgMichael D. Watkinshttps://hbr.org/resources/images/article_assets/2013/09/110-michael-watkins.jpg

Tapping Talent from a Skilled Labor Pool That Supports Global Ambitions - SPONSOR CONTENT FROM INVEST NORTHERN IRELAND

Tue, 04/14/2026 - 22:54

Sponsor content from Invest Northern Ireland.

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Our Favorite Management Tips on Organizational Change

Tue, 04/14/2026 - 15:25

A curated list from one of HBR’s most popular newsletters.

HBR Editorshttps://hbr.org/resources/images/article_assets/2014/10/110-staff-hbr.png

To Gain Customer—and Employee—Loyalty, Go Beyond Good Enough

Tue, 04/14/2026 - 15:10

A conversation with researcher and author Marcus Buckingham about focusing on experiences and products people love.

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The Hidden Demand for AI Inside Your Company

Tue, 04/14/2026 - 15:05

How BBVA, one of Europe’s largest banks, brought AI use out of the shadows by ditching centralized mandates and following employees’ lead on adoption.

Elena AlfaroAntonio CabralesJosé Elías Durán RoaLuis GaricanoIsabel Pérez del CañoToni Roldán MonésGuillermo Vieira de Santiago

The Challenges of Scaling a Technology for Social Good

Tue, 04/14/2026 - 13:05

A call to reinvent the toilet for underserved markets led to breakthrough innovation—and hurdles to adoption.

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How AI Is Threatening Platforms’ Revenue Streams

Mon, 04/13/2026 - 15:15

And what platforms can do about it.

Yuanyuan Gina CuiPatrick van EschJan Kietzmann

In Winner-Take-All Markets, Diversification Is a Liability

Mon, 04/13/2026 - 15:05

Under intense competitive conditions, flexibility may signal weakness to rivals.

Phebo Wibbenshttps://hbr.org/resources/images/article_assets/2020/04/110-Phebo-Wibbens.jpgTeresa Dicklerhttps://hbr.org/resources/images/article_assets/2026/03/110-teresa-dickler45.jpgTimothy B. Foltahttps://hbr.org/resources/images/article_assets/2026/03/110-tim-folta.jpg

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