When the CEO Becomes the Brand
Your company’s leader has become a political lightning rod. Now what?
Elie Ofekhttps://hbr.org/resources/images/article_assets/2010/07/110-elie-ofek.jpgBryan K. OrmeWhen Apologizing to Customers Hurts More Than It Helps
New research finds that it can quietly damage customer loyalty.
Mason R. JenkinsMary SteffelPaul W. FombelleLeaders, Treat Resistance to Change as Valuable Data
Don’t dismiss it as kneejerk pushback.
Ron Caruccihttps://hbr.org/resources/images/article_assets/2015/10/Carucci-Headshot.jpgThe AI Leadership Imperative
Companies that successfully integrate AI will prioritize leading human-centric transformation.
Adi Ignatiushttps://hbr.org/resources/images/article_assets/2025/08/110-adi-ignatius.jpgResearch: What China’s AI Agents Reveal About the Future of Commerce
As AI starts making purchasing decisions for people, companies must compete to be selected by agents, not just noticed by customers.
Mark J. Greevenhttps://hbr.org/resources/images/article_assets/2020/04/110-mark-greeven.jpgFabrice BeaulieuWei Wei5 Questions Leaders Should Ask Before Turning to Fractional Work
It can offer diversified income streams, more autonomy, and improved work-life balance.
Joy Batrahttps://hbr.org/resources/images/article_assets/2026/04/110-joy-batra.jpgDorie Clarkhttps://hbr.org/resources/images/article_assets/2010/11/110-Dorie_Clark.jpgWhen Your Ambition Starts to Exhaust You
Five questions to help you recalibrate.
Rebecca KnightScaling a Business Beyond the Family Playbook
A conversation with HBS senior lecturer Henry McGee and CEO Jessica Johnson-Cope about the challenges that come with expanding a multigenerational business in new directions.
wide-hbr-on-leadership-24When Creating an AI Strategy, Don’t Overlook Employee Perception
Automation and augmentation send very different messages to the people on the front line.
Jan-Emmanuel De Nevehttps://hbr.org/resources/images/article_assets/2015/12/110-jan-emmanuel-de-neve.jpgJeffrey T. Hancockhttps://hbr.org/resources/images/article_assets/2025/09/110-jeff-hancock.jpgKate Niederhofferhttps://hbr.org/resources/images/article_assets/2025/09/110-kate-niederhoffer.jpgWhy Leaders Need “Power Skills”
And three ways to develop them.
Ruth Gotianhttps://hbr.org/resources/images/article_assets/2020/06/110-Ruth-Gotian.jpegShould You Develop Your Leadership Strengths—or Fix Your Weaknesses?
Answer four questions to diagnose your development needs.
Shannon Anderson-Finchhttps://hbr.org/resources/images/article_assets/2026/04/110-shannon-anderson-finch.jpgKonrad Lennigerhttps://hbr.org/resources/images/article_assets/2026/04/110-konrad-lenniger.jpgMichael D. Watkinshttps://hbr.org/resources/images/article_assets/2013/09/110-michael-watkins.jpgTapping Talent from a Skilled Labor Pool That Supports Global Ambitions - SPONSOR CONTENT FROM INVEST NORTHERN IRELAND
Sponsor content from Invest Northern Ireland.
A39533 INI L2 FDI HBR_Belfast_1200x675_OPT2_ST2Our Favorite Management Tips on Organizational Change
A curated list from one of HBR’s most popular newsletters.
HBR Editorshttps://hbr.org/resources/images/article_assets/2014/10/110-staff-hbr.pngTo Gain Customer—and Employee—Loyalty, Go Beyond Good Enough
A conversation with researcher and author Marcus Buckingham about focusing on experiences and products people love.
wide-ideacast_25The Hidden Demand for AI Inside Your Company
How BBVA, one of Europe’s largest banks, brought AI use out of the shadows by ditching centralized mandates and following employees’ lead on adoption.
Elena AlfaroAntonio CabralesJosé Elías Durán RoaLuis GaricanoIsabel Pérez del CañoToni Roldán MonésGuillermo Vieira de SantiagoThe Challenges of Scaling a Technology for Social Good
A call to reinvent the toilet for underserved markets led to breakthrough innovation—and hurdles to adoption.
wide-cold-call-25How AI Is Threatening Platforms’ Revenue Streams
And what platforms can do about it.
Yuanyuan Gina CuiPatrick van EschJan KietzmannIn Winner-Take-All Markets, Diversification Is a Liability
Under intense competitive conditions, flexibility may signal weakness to rivals.
Phebo Wibbenshttps://hbr.org/resources/images/article_assets/2020/04/110-Phebo-Wibbens.jpgTeresa Dicklerhttps://hbr.org/resources/images/article_assets/2026/03/110-teresa-dickler45.jpgTimothy B. Foltahttps://hbr.org/resources/images/article_assets/2026/03/110-tim-folta.jpg